About Us News & Events
Customer Service
Find Our Products
 Frequently Asked QuestionsContact Us  


POLICY VALID TO RETAILERS ONLY
Monarch Policy for Claims

  1. PLEASE CONTACT OUR SERVICE DEPARTMENT FOR MISSING OR DEFECTIVE PARTS.

    2.
  2. NO-CHARGE REPLACEMENT PARTS WILL BE SENT TO RESOLVE ALL SERVICE ISSUES.


    3.
  3. IN CASE THERE IS A SLIGHT PROBLEM – SCRATCH, DENT, FINISH FLAW ETC. WE ASK TO BE INFORMED. A MUTUALLY AGREED DISCOUNT TO SELL “ AS IS“ MAY BE GIVEN WITH A CORRESPONDING AUTHORIZATION NUMBER.


    4.
  4. NO CHARGE-BACK, RETURN, CLAIM OR DEDUCTION WILL BE ACCEPTED WITHOUT A MONARCH AUTHORIZATION NUMBER.


    5.
  5.  NO CLAIMS WILL BE ACCEPTED FOR FLOOR SAMPLES OR MERCHANDISE AFTER IT IS PLACED IN THE CUSTOMERS HOME, UNLESS IT WAS AN ORIGINAL DEFECT.


    6.
  6. ALL CLAIMS MUST BE MADE WITHIN 60 DAYS OF RECEIPT OF GOODS.
  


Please note that we are manufactuers / importers / distributors operating as a wholesaler selling directly to retailers.
We do not sell nor provide service to individual consumers.

Please click on the product buttons on the left side of this page to view some of our quality and affordable furniture for the home.


BACK TO CUSTOMER SERVICE PAGE

    
Dining Room
Occasional Tables
Home Accents
Chairs & Futons
Home Office
Entertainment Centers
Master Bedroom
Juvenile
Direct Container Program
   
Vers notre site FrançaisSitemapTerms & Conditions


HOME | ABOUT US | NEWS & EVENTS | CUSTOMER SERVICE | FIND OUR PRODUCTS | F.A.Q. | CONTACT US | SITEMAP | TERMS & CONDITIONS | FRANCAIS | LOGIN
DINING ROOM | OCCASIONAL TABLES | HOME ACCENTS | CHAIRS & FUTONS | HOME OFFICE | ENTERTAINMENT CENTERS | MASTER BEDROOM | JUVENILE | DIRECT CONTAINER

ALL RIGHTS RESERVED 2008 MONARCH SPECIALTIES INC.